Frequently Asked Questions
Do you have gift cards?
Our gift cards are “in the oven”! Stay tuned for more details.
Do you have a loyalty program or specials for returning customers?
We love our patrons as much as you love our treats! When a new customer credits you with the referral, you’ll receive a bonus confection with your next order of a dozen+ cupcakes or cake.
I’m not local but I would love to place an order. Do you ship?
Thank you, we are so touched! At this time we do not offer shipping, however we are actively researching best methods to send sweet treats to our out-of-town friends, family, & patrons. Follow us on our socials & treat your inbox to be the first to know when we do!
Do you deliver?
Yes, however delivery availability is limited for non-wedding orders. We offer pick up at our Magnolia Avenue location in Northfield & at Force Sports in Eastlake on select days; delivery outside of these locations is based on availability. Please contact us to arrange you order’s pickup day and time.
How far in advance should I order?
Birthday & other orders can be placed up to 8 months in advance of your event for our full range of flavors. Orders inside of a week may have limited flavors or may incur a rush charge. We are unable to accept same-day orders but may have individual extras available to purchase without customization.
For weddings, we accept date deposits to reserve your special day up to 2 years in advance, & will work with you as you learn your guest count & finalize your flavors & details as you get closer to the big day. We accept wedding orders up to a month before your event. For more information see our Weddings page or contact us.
Do you make gluten-free products?
Honey Lace & Lavender is not a gluten-free certified bakery. However, we do offer some naturally wheat-free products, like macarons (made with almond flour), & we are able to substitute gluten-free flours to create delicious, gluten-conscious versions of many of our products.
Do you make vegan products?
Honey Lace & Lavender makes eggless cakes & cupcakes to order, but is not vegan certified & at this time does not have fully vegan treats. However, we are busy baking up some delicious vegan-conscious recipes that we hope to offer in the future!
I avoid artificial food dye. How do you achieve your colors?
Honey Lace & Lavender products are always made in-house with natural colors* and flavors*. While we cannot reveal all our kitchen secrets, we can tell you we use fruits, plants, & flowers in the form of powders, purees, reductions, extracts, & emulsions to color & flavor our creations!
*Exceptions include our Cocktail Cupcake Collection, & some specialty flavors, like Oreo, where we cannot guarantee that there were no artificial colors or flavors used in the production of these special name-brand ingredients. Please contact us if you have specific questions about your order!
Have a question that is not answered here?
Send us an email or direct message us on our socials!
Facebook: Honey Lace & Lavender
Instagram: @HoneyLaceAndLavender
Email: hello@honeylaceandlavender.com